Privacy Policy
Your Privacy Matters to Us
At Capital Bridge Securities Pte. Ltd., located in Singapore, we are committed to protecting the privacy and security of the information entrusted to us by our institutional clients. This Privacy Policy outlines how we collect, use, store, share, and protect your data when you visit our website or engage with our services.
Information We Collect
We collect information to provide and improve our services to institutional investors. The nature of the information collected depends on your interaction with us:
Information You Provide to Us: This includes information you give us when establishing a relationship, inquiring about our services, or communicating with us. This may include:
- Institutional contact details (e.g., name, title, email address, phone number of authorized representatives).
- Company information (e.g., legal name, address, tax identification numbers, regulatory licenses).
- Financial and transactional data relevant to the services you engage us for (e.g., investment mandates, account details, trade instructions).
- Any other applicable information you choose to provide in correspondence.
Information We Collect Automatically: When you visit our website, we may collect certain information automatically through technologies like cookies and analytics tools. This helps us understand how our site is used and improve your experience. This may include:
- IP address
- Browser type and version
- Pages visited on our site
- Time and date of visit
- Referral source
- Geographic location (at a city level, derived from IP address)
How We Use Your Information
We use the information we collect for the following primary purposes:
- To Provide and Manage Services: To deliver our services, process transactions and fulfil our obligations to you as an institutional client, with a focus on Fixed Income, Trading, and Execution.
- For Communication: To respond to your inquiries, provide your transaction related updates, send important notices, and share relevant Market Insights and Bold Ideas.
- For Compliance and Legal Obligations: To comply with applicable laws, regulations, and industry standards, including Anti-Money Laundering (AML), Know Your Customer (KYC) requirements, and other regulatory requirements.
- For Security and Fraud Prevention: To protect our systems and your data from unauthorized access, fraud, and other illicit activities.
- For Website Improvement: To analyse website usage, understand user behaviour, and continuously improve our website’s functionality, content, and user experience.
- For Business Operations: For internal operational purposes such as data analysis, auditing, and business planning.
How We Disclose and Use Your Information
We do not share your institutional information for third-party marketing. We may use or disclose it for purposes including, but not limited to:
- Affiliates: With our affiliated entities within the Capital Bridge Securities Pte. Ltd. group for operational purposes, service delivery, and business continuity, all subject to this Privacy Policy.
- Service Providers: With trusted third-party service providers who perform services on our behalf (e.g., technology providers, data processors, auditors, legal advisors). These providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
- Regulatory and Legal Authorities: When required by law or regulation, or in response to valid requests by public authorities (e.g., courts or government agencies), or regulatory reporting related to Fixed Income Trading and Execution.
Data Security
We implement robust technical, administrative, and physical safeguards designed to protect your information from unauthorized access, use, alteration, or disclosure. This includes encryption, access controls, secure networks, and regular security assessments. While we strive to protect your data, no method of transmission over the internet or method of electronic storage is 100% secure.
Data Retention
We retain your information for as long as necessary to fulfil the purposes for which it was collected, including for legal, regulatory, accounting, or reporting requirements. The retention period will vary depending on the type of information and the nature of our relationship with you.
Your Rights
As an institutional client, you or your authorized representatives may have certain rights regarding your personal data under applicable data protection laws. These rights may include:
- Right to Access : The right to request access to the personal data we hold about you.
- Right to Rectification : The right to request correction of inaccurate or incomplete data.
- Right to Erasure : The right to request the deletion of your personal data under certain circumstances.
- Right to Object : The right to object to the processing of your data in certain situations.
- Right to Data Portability : The right to receive your data in a structured, commonly used, and machine-readable format.
To exercise any of these rights, please contact us using the details provided below. We may require verification of your identity before processing your request.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we will post the updated policy on our website with a revised “Effective Date.” We encourage you to review this policy periodically.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.